Do we like Xiaomi?
Beijing-based maker of smartphones, smart-home gadgets and, since 2024, electric cars (SU7, YU7).
Our score: 5 out of 10. Mixed. Strong products and a quick response to car safety problems, but fatal EV crashes, factory overtime reports and supply-chain forced-labour concerns weigh on it.
Lei Jun started Xiaomi in Beijing and is still chairman and CEO. It is a Hong Kong-listed company best known for phones. In 2021 it announced a push into electric cars, and by 2025 it had delivered over 410,000 of them. It wants to deliver 550,000 in 2026.
The cars have brought the drama. After a March 2025 SU7 crash killed three students, China's market regulator announced a recall of about 117,000 SU7s over driver-assist defects. Xiaomi said it would fix them with a software update, and the regulator warned carmakers against overstating what driver-assist can do.
Then came an October 2025 Chengdu crash. Traffic authorities put full responsibility on the driver for drunk driving and speeding. But forensic findings said a power failure left the electronic doors unopenable, and China is moving to ban electronic door releases from 2027.
Workers are the other worry. China Labor Watch has flagged excessive overtime at factories making Xiaomi phones. In 2025 Chinese media reported claims of unofficial 11.5-hour-plus days inside Xiaomi, and at the time we found no company response. UN experts also wrote to Xiaomi in 2021 about alleged forced-labour links in its supply chain.
Why a 5? The products are popular and the company has acted on safety problems. But there are serious open questions on car safety, overtime and supplier labour, so we'd back it only cautiously.