Do we like them?

Do we like Hilton?

Global hotel franchisor and operator (Hilton, Conrad, Hampton, Waldorf Astoria and more), based in McLean, Virginia, US

Our score: 6 out of 10. Mostly a well-run, well-regarded employer with real climate targets. But it has a record of data-security and wage settlements, so we'd back it with some caution.

Hilton is one of the world's biggest hotel groups. Blackstone bought it in 2007 and put Chris Nassetta, formerly of Host Hotels & Resorts, in charge as CEO. He says the company then ran like 'eight or nine companies' all doing their own thing.

Under Nassetta the brand count grew to 19 by 2022, he told Skift. The plan was to build new brands in-house rather than buy them.

On the people side, Hilton's own filings say it was No. 1 on Fortune's 100 Best Companies to Work For in 2019. It also says it was the first major hotel company with Paris-aligned science-based carbon targets. Those figures come from Hilton itself.

The record has blemishes. New York and Vermont got $700,000 from Hilton over two 2015 data breaches. The DOJ accused it of ADA violations and a settlement included a $50,000 civil penalty. In 2026 a $12M settlement with San Francisco banquet workers was reported.